O'Reilly Auto Parts is a leading retailer of automotive aftermarket parts, tools, supplies, equipment, and accessories in the United States. With over 5,600 stores across the country, O'Reilly Auto Parts is committed to providing high-quality products and exceptional customer service to vehicle owners and professional service providers. The company offers a wide range of products, including batteries, wiper blades, air filters, and automotive tools, to help customers maintain and repair their vehicles. O'Reilly Auto Parts is known for its extensive inventory, competitive pricing, and knowledgeable team members who are dedicated to assisting customers with their automotive needs. Whether it's for a routine maintenance or a major repair, O'Reilly Auto Parts strives to be the go-to destination for all automotive parts and accessories.
Reviews
Upon my arrival, Hawke came out and helped me replace my battery terminals and upgraded the functionality of my car. I felt so welcomed and taken care of. My car runs so much better now. Thanks, Hawke!!!
I just wanted to share that I had a great experience and was so happy that Hawke was able to help me with my questions and concerns. He was very welcoming and provided excellent customer service. I used to always get my parts online but will def be going to Oreillys from now on thanks to his help.
Good place to buy all your automotive needs! This is my third time here, mostly because it is the closest place to where I live! But no complaints here.
I’ve asked for suggestions and I’ve asked for help with some DIY car projects and so far the staff has been very helpful and honest. If they don’t know, they’ll tell me. And I have gone with some of their recommendations and things have come out great.
They open from 7:30 am - 9 pm all week! Lots of parking, clean store.
Excellent! They were extremely knowledgeable and helpful, got everything I needed!
Check out took a really long time but other then that great store for all your auto parts needs
Customer service here does not exist. Very unprofessional attitude and No effort to appear professional or at least put effort towards it. Several times I've called to see if they have certain items in stock only to find out I've been lied to when I arrive. To make matters worse, they like to close their doors 15 minutes before official closing time with them visable inside doing nothing but spending time on their phones. Was given the middle finger while knocking at the door 15 minutes before closing with the open sign still clearly lit. Complete waste of my time Thanks to these guys.
Today I received such incredible customer service from Kevin at the Foothill Ranch area O’Reilly’s, it just wouldn’t be right to end my day without a most positive review. Kevin went above and beyond to figure out what brake and tail lights I needed and why the overhead brake lights still wouldn’t work with new bulbs. When he reached a dead-end, he asked his co-worker, Hawke. Hawke was also very knowledgeable and went above and beyond to assist me too! Together they checked fuses and got to the source of the issue. I can’t say enough good things about Kevin, Hawke, and this O’Reilly’s! I highly recommend them to anyone who wants the best in products and customer service. Thank you, Kevin, Hawke, and O’Reilly’s, Foothill Ranch!
Check Engine Light came on while I was driving. I went to Hawke and he gave me the scan tool and we found an easy simple fix for my problem.
Location
26741 Rancho Pkwy, Lake Forest, CA 92630, United States
Hours
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Monday
07:30 AM - 09:00 PM
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Tuesday
07:30 AM - 09:00 PM
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Wednesday
07:30 AM - 09:00 PM
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Thursday
07:30 AM - 09:00 PM
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Friday
07:30 AM - 09:00 PM
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Saturday
07:30 AM - 09:00 PM
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Sunday
07:30 AM - 09:00 PM
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